With many years' experience evaluating and helping to develop health equipment - from simple medical devices such as insulin pens and urinary catheters, to deep brain stimulators and infusion pumps - InterAction of Bath is well placed to work closely with health professionals and organisations to provide:
Usability testing: Whether we are evaluating existing products or developing new ones, we apply a rigorous and systematic techniques - from heuristics, surveys and roundtables to usability testing and simulations.
Healthcare FMEA (Failure Modes and Effects Analysis): Most patient safety reporting systems concentrate on analysing adverse events. While this is important, it means that injury has already occurred before any learning takes place.
Healthcare FMEAs help identify potential vulnerabilities before close calls or accidents occur.
Root cause analysis: Our task anaylsis experience helps when things go wrong in healthcare services: by deconstructing an event or a near-miss and gathering data from interviews with staff and data logs, we can get to the root of the problem, and then recommend corrective action to help reduce the risk of similar events in future.